FAQ

Insurance & Storm Damage FAQ

Answers about roof storm damage, insurance claims, emergency tarping, and working with adjusters in Ontario.

Does homeowners insurance cover roof storm damage in Ontario?

Most policies cover sudden damage from wind, hail, and falling objects. Gradual wear, poor maintenance, and age-related failure are typically excluded. Trident documents storm-related damage with photos to support your claim.

Should I call my insurer before or after a roofer?

Call Trident first for emergency tarping and documentation, then notify your insurer. We provide inspection reports and scope details that align with what adjusters need.

Do you help with insurance claims?

Yes. We document damage, provide detailed repair or replacement scopes, and can meet with your adjuster on-site. We do not act as public adjusters — we are the contractor performing the work.

What if my claim is denied?

We explain what we found and why. If damage is maintenance-related rather than storm-related, we give honest repair options without pressure. See our storm damage guide for step-by-step advice.

Do you offer emergency tarping?

Yes — 24/7 emergency response for active leaks and storm damage across our service area. Call (226) 680-0996 for urgent situations.

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